Domino’s New Zealand Temporarily Closed

25/03/20 - In response to the government's COVID-19 Alert level 4, we will be temporarily closing our stores in New Zealand.

We are committed to doing what we can to slow the spread of the virus, and to keep our team members, customers and communities safe.

We look forward to serving you again soon.

 

Zero Contact Delivery

At Domino’s, our first priority is the health and safety of our team members and customers.

That's why we are now offering Zero Contact Delivery. 

This means having your favourite Domino’s meal delivered piping hot and fresh like usual, but with no direct contact between you and your Delivery Expert.

We understand the trust our customers place in us to deliver safe, freshly prepared meals and take our responsibility seriously.  

 

How it works

For your peace of mind, when you choose Zero Contact Delivery, the Delivery Expert will place your order in front of your door before moving back to a safe distance.

They will then contact you by phone to let you know they have arrived and wait to ensure you have collected your order.

 

FAQs

Will all orders be Zero Contact Delivery?

No. This is an optional delivery method for customers who may feel more comfortable with this approach. 

Does a Zero Contact Delivery cost extra?

No. We believe our customers deserve to feel as safe and comfortable as possible when ordering food in these uncertain times.

Can I pay with cash?

At this time, only prepaid orders will be eligible for a Zero Contact Delivery to ensure the experience is truly 'contactless'.

What else is Domino’s doing to protect team members and customers?

Domino’s follows strict food safety and hygiene procedures, including regular handwashing, sanitisation and wearing gloves when making pizzas. Our pizzas are then cooked in an oven that exceeds 260 degrees Celsius and are not touched again by human hands. Additionally, we have auditors in our stores every day of the week, making sure that Domino’s rigorous food safety and hygiene practices are being followed.

What to expect

Customer using Domino's online order ordering

Select Zero Contact Delivery when placing your order online or request it over the phone.

The delivery expert will place your order in a safe location

The delivery expert will place your order on a safe surface in front of your door...

Domino's delivery expert calling customer to let them know their order is ready

...and then contact you by phone to let you know when your order has arrived.

Domino's delivery expert keeping a safe distance from the customer

The delivery expert will then move back to a safe distance and wait until you collect your order.