Young Leaders Go From Strength to Strength

Domino’s local store owners, Liam and Kaedyn Stops, are going from strength to strength. In the last 12 months they have not only purchased their fourth Domino’s store, but more recently have been recognised for their exceptional leadership skills at Domino’s annual conference during which they were presented an Eagle Award.

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Domino’s local store owners, Liam and Kaedyn Stops, are going from strength to strength. In the last 12 months they have not only purchased their fourth Domino’s store, but more recently have been recognised for their exceptional leadership skills at Domino’s annual conference during which they were presented an Eagle Award.

Domino’s Leadership Eagle Award is given to franchisees who represent the best of the best, with outstanding leadership and operational success. The award is highly sought-after within Domino’s; with only a handful given across its 800 plus stores in Australia and New Zealand each year. This is the second Eagle that the company has awarded to the brothers.

Domino’s New Zealand General Manager Cameron Toomey said the brother’s passion for pizza and excellent customer service is the key to their success.

“Liam and Kaedyn started their Domino’s journey as dishwashers, they began managing their local store when Liam was just 16 and went on to become our youngest ever franchisee’s when they bought a store in Rotorua at the ages of 18 and 19 respectively,” Mr Toomey said.

“Customers are at the centre of their business. They constantly embrace innovations or improvements that will enhance their customer’s experience, from exceptional customer service to delivering piping hot pizza.

“Liam and Kaedyn are well known for their incredible leadership style, preferring to be on their knees scrubbing floors alongside staff than telling them to do it. This is what sets them apart – their teams work with them, not for them.”

“During COVID-19 they have stepped up supporting their local communities by sending pizzas to frontline workers, helping to feed the over 70s and donating to food to their local food banks.

This strong leadership style and dedication to their customers and community has also seen them recognised at the Auckland University Māori Business Leaders Awards in May where they were finalists for the Young Māori Business Leader Award.

Liam said they were pleased to receive the award however; every day was a new beginning in the business.

“The best recognition we can hope for is our customers coming back because of the quality of their last Domino’s experience; that’s our challenge every day and one we aspire to live up to,” he said.

“Developing our staff is central to our business philosophy. Our staff are learning lifelong skills that will assist them in any job or career they decide to pursue whether that’s within the Domino’s system or not.”

Liam and Kaedyn own the Koutu and Redwood stores in Rotorua, Domino’s Taupo and have recently purchased their fourth store in Whakatane. They proudly employ local residents at each store and now provide jobs to over 90 people.

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